Privacy policy

Last Updated: 7/31/2024

At Cleveland Loves, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect:

  • Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, and the pages you visit.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our website.

2. How We Use Your Information:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling.
  • To Improve Our Website: We analyze usage data to improve our website and provide a better user experience.
  • To Communicate with You: We may use your email address to send you order confirmations, updates, and promotional materials. You can opt-out of marketing communications at any time.

3. Sharing Your Information:

  • Service Providers: We may share your personal information with third-party service providers who assist us with order processing, shipping, and payment processing.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.

4. Data Security:

  • Protection Measures: We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.

5. Your Rights:

  • Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at shop@clevelandloves.com.
  • Opt-Out: You can opt-out of receiving marketing communications by following the instructions in the emails we send you.

6. Third-Party Links:

  • External Sites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Changes to This Privacy Policy:

  • Updates: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

8. Contact Us:

  • Inquiries: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at shop@clevelandloves.com.

 

Thank you for trusting Cleveland Loves with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.